01. Maximum 2 adults and 2 children(less than 8 years) are allowed in Premium/Executive rooms.
02. Maximum 3 persons are allowed in Shangu View/Terrace and 6 persons are allowed in Shimul Tola Cabin.
03. One extra bed is allowed in Premium, Executive King/Twin and Shimul Tola Cottage which will cost 2000 Tk per night. No additional bed is allowed in Shangu Type and Executive Queen Rooms.
04. 50% of total room tariff should be paid durring booking.
05. Durring Check-in full room tariff should be paid off.
06. Cancellation/Date Switching made 10 or more days prior to the date of arrival will incur a 10% charge.
07. Cancellation/Date Switching made less than 10 days or no shows prior to the date of arrival will be charged full advance payment which is 50% of the total rent.
08. Valid Photo ID/Passport/Driving License copy required durring check-in.
09. Foreigners need local permission.(Which we can arrange. But it takes 10 working days. You will have to send the scan copy of your passport,visa informing the intended days of yours stay in Sairu Hill Resort) It will cost a certain charge and we will notify you about the charge when you will check-out.
10. Buggy(car) is available for luggage carrying only. Physically challenged guests may avail buggy service on request. Authorty is not liable for any kind of incident happen durring the buggy ride.
11. Sairu Hill Resort does not allow guests bringing foods & beverage items from outside to the resort without resort management’s prior written approval. No foods will be provided as room service.
12. Pets are not allowed.
13. Check-in time is 02:00 PM & Check-out time is 12:00 PM