Terms and Conditions

Terms and Conditions

01) Maximum 2 adults and 2 children(less than 8 years) are allowed in Premium/Executive rooms.

02) Maximum 3 persons are allowed in Shangu View/Terrace and 6 persons are allowed in Shimul Tola Cabin.

03) Only 1 extra bed is allowed in Premium/Executive rooms which will cost 2000 Tk. & 1 extra bed is allowed in Shimul Tola Cabin which will cost.

04) 1500 Tk.(No applicable on the package offers) No additional bed is allowed in Shangu View/Terrace Rooms.

05) During check-in full room tariff should be paid off.

06) Cancellation/Date Switching made 10 or more days prior to the date of arrival will incur a 10% charge.

07) Cancellation/Date Switching made less than 10 days or no shows prior to the date of arrival will be charged full advance payment which is 50% of the total rent.

08) Valid Photo ID/Passport/Driving License copy required during check-in.

09) Foreigner/NRB(who doesn’t have Bangladeshi NID/Passport), requires local permission before visiting Bandarban. It will cost a certain charge and 5 working days. If you have these issues please contact us with Scan Pages of Passport & VISA.

10) Buggy(car) is available for luggage carrying only. Physically challenged guests may avail buggy service on request. Authority is not liable for any kind of incident happen during the buggy ride.

11) SAIRU Hill Resorts does not allow guests bringing foods & beverage items from outside to the resort without resort management’s prior written approval. No foods will be provided as room service.

12) Pets are not allowed.

13) Check-in time is 02:00 PM & Check-out time is 12:00 PM.

Privacy Policies

Privacy Policies

Here are some of the significant safety measures we have implemented
for the pandemic prevention at Sairu Hill Resort:

  • At different junctions at our resort we have set up of disinfection for our guests to make use of it frequently to keep them safe.
  • We provide complimentary medical masks and alcohol-based gel to disinfect for our guests.
  • Visitors and guests must go through temperature check to access the resort and different points of the resort.
  • At different junctions at our resort we have set up of disinfection for our guests to make use of it frequently to keep them safe.
  • At different junctions at our resort we have set up of disinfection for our guests to make use of it frequently to keep them safe.
  • Visitors and guests must go through temperature check to access the resort and different points of the resort.
  • All the rooms are completely sanitized with medical graded instruments and sealed for guests.

FAQs

Frequently Asked Question

Here are some of the “Frequently Asked Questions” we have answered for you about Sairu Hill Resort:

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